FAQ
1.Are you a Factory or Trading Company?
We are a Factory founded in the year of 2002.
2.Are you able to do OEM/ODM Solar String Light?
Yes.
3. Does your Solar String Light satisfy EU/US standard?
Yes, we have CE/ROHS/FCC
4. Will you apply BSCI in case of order?
Yes, definitely.
5. Why choose us?
a:We specialize in solar light and have 13 years of experience.Acoording to customer request,we can offer proffesional suggest.
b:Test and quality assurance. Our defective rate is 0.2% .Customer could purchase our products with safety.
c:Permanant after-sales service.Should customer have any query for solar light,we'll try the best to solve.
d: Customers' satisfaction is our pursuit.Based on this,we're looking for long-term cooperation with customers
Our Services
Q1:How long is your warranty?
A1:1 year for this solar string light.
Q2:How to deal with the fault product?do we need to send back?
A2:As long as the fault product in warranty date,we send new product or parts for replacement.
Our defective rate is 0.2%.Do not need to send back fault product.
Q3:What's your service concept?
A3: Customers' satisfaction is our pursuit.